LAKESIDE, NORTH HARBOUR
Eco Drift Commercial cleaning is providing a contract cleaning for Lakeside, North Harbour - one of the south's landmark business locations.
The Business park provides exclusive office environment for almost 4000 people and the Site Management was looking for a cleaning contractor, who can maintain pristine office environment and can improve the cleaning standards even further, while reducing the Management involvement in the process.
Eco Drift came up with a premium solution, addressing all the current issues, improving employment conditions, working practices and introducing 100% eco-friendly cleaning system to reduce carbon footprint of the venue.
We have managed to increase customer satisfaction from 65% to over 90% on average and to sustain over 87% employee retention rate.
Such a big and busy business centre, has a compex requirements of facility services. Eco Drift provides wide variety of services around the clock in order to maintain pristine conditions on site:
- Daily cleaning of the landlord areas
- Office cleaning
- Washroom cleaning
- Specialty cleaning
- Adhoc cleaning
- Hard floor maintainance
The feedback from our customers is the best indicator for the quality of the services we provide:
Karen Tyrrell - Head of Marketing & Client Services, Lakeside North Harbour (a 500,0000 sq ft, multi-tenanted office complex)
“Eco-Drift have been our cleaning company of choice since 2012. Their high standard of cleaning and customer service is far superior to any other cleaning company I have ever worked with. I am often asked by companies for details of a reliable and trustworthy cleaning contractor and always recommend Eco-Drift, without hesitation. Their cleaning team are always efficient and friendly team and I know that they will always do an excellent job"
Julie Webber - Centre Manager, Pure Offices
“Eco Drift have cleaned the communal areas and provide a deep clean service within our business centre for just on two and a half years now. The team are efficient, reliable and courteous and no task is too large! We are so confident in the services that Eco Drift offer that we have referred them to 14 of our office clients, for whom they now clean their offices on a regular basis.”
C. Anderson -Property Manager, the Blade - Reading
''Eco Drift have been cleaning The Blade for nearly two years. We are very happy with the service that we receive, we have great communication with Antoni and if there are ever any issues these are dealt with very quickly. The cleaners are on site are always very friendly and polite and form part of the team here!''
D. Marshall -MRICS Asset Manager, Burlington House, Hedge End
‘Eco Drift have been cleaning the common areas at Burlington House for over a year now and I have nothing but compliments on the standard of work and the professionalism of the team involved. We are very happy to recommend them!’
George Heir, Interim Head of Residential Services University of Portsmouth
We used Eco-Drift to carry out end of term deep cleans for two of our Halls of Residence including study rooms and communal kitchens. We found their team of cleaners to be efficient, reliable, trustworthy and courteous throughout the partnership with us. Antoni and his team’s attention to detail, planning, communication and cleaning was of a high standard.